Privacy Policy

1. Overview

This Privacy Policy describes how BLVNK (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.

2. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies and tracking data

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide marketing and advertising (where permitted)
  • Improve our website and customer experience

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyse traffic, and personalise content and ads.

This includes tracking technologies provided by third parties such as Meta and Google.

5. Advertising and Analytics

We may use your information to provide targeted advertisements or marketing communications.

We use tools including:

  • Meta Pixel and Conversions API
  • Google Analytics

These tools help us understand customer behaviour and improve performance.

6. Sharing Your Information

We share your personal information with third parties to help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics partners

We may also share your information to comply with laws or respond to legal requests.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil our legal obligations.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at the email below.

9. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

12. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:
support@blvnk.com