Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Orders placed after our daily cut-off time may be processed the following business day.

Once your order has been processed, you will receive a confirmation email with shipping details.

2. Shipping Times

We offer worldwide shipping.

Estimated delivery times vary depending on your location:

  • Australia: 5–10 business days
  • United States: 7–12 business days
  • United Kingdom & Europe: 7–12 business days
  • Rest of World: 10–20 business days

Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier disruptions.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

You can track your order using:

  • The tracking link provided in your shipping confirmation email
  • The courier’s website
  • The Shop app (optional)

Please allow time for tracking information to update after dispatch. :contentReference[oaicite:0]{index=0}

5. Shipping Partners

We work with a range of trusted logistics providers and local postal services depending on your location to ensure reliable delivery. :contentReference[oaicite:1]{index=1}

6. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees once they reach your destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price.

7. Delays

While we aim to deliver within the estimated timeframes, delays may occur due to factors outside of our control, including:

  • Customs processing
  • Carrier delays
  • High demand periods
  • Incorrect shipping information

We appreciate your patience in these situations.

8. Incorrect Shipping Information

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

9. Lost or Stolen Packages

BLVNK is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you believe your package has been lost, please contact the shipping carrier directly or reach out to us for assistance.

10. Contact Us

If you have any questions about your order or shipping, please contact us at:
support@blvnk.com